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Frequently Asked Questions


Can I wear more than one gemstone necklace at a time?

Yes, you can wear most* therapeutic gemstone necklaces together. We suggest wearing no more than three at the same time, and they work best when they are different lengths. The exception is Lavender. Because of Lavender’s aligning properties, it may be worn as a fourth necklace and in the same length as another necklace.

*Some gemstone necklaces are best worn alone. Check a gemstone’s dedicated page for individual guidelines, or call our Gemstone Advisor team if you have questions about gemstone compatibility.


What is the best way to travel by airplane with my gems?

We recommend that you avoid exposing your therapeutic gems to the radiation associated with being x-rayed and scanned. If you must travel with your gemstones by airplane, it is best not to pack them in your luggage or carry-ons, as they will be x-rayed as part of airport security. 

One option is to wear your necklaces through security and request to opt out of the body scanner. Opting out means that you will be patted down by security. After you have cleared the security screening, you may place your gems in your carry-on luggage if you do not wish to continue wearing them. 

Another option is to place your gemstones in a clear plastic zip bag and request that the items be hand-inspected by security. Gemisphere cannot guarantee that TSA will honor this request.

For instructions on how to cleanse gems that have been exposed to unwanted electromagnetic frequencies, see “If my gemstones have been exposed to X-rays” below.


How long does it take for the gems to work?

The amount of time it will take to notice the gemstones’ healing effects will depend greatly on the gemstones, the person, and the severity of the issue that the gems are addressing. If you feel that you could be getting more from your gemstones, please call a Gemstone Advisor at 800.727.8877 for assistance. 


Why do I feel the energy of some gems and not others?

Not everyone experiences the gemstones the same way. Some people will “feel” a gemstone’s energy and others may not. It is also common for a person to feel certain gemstones’ energies and not others. This is simply a reflection of each person’s unique energetic makeup. It is important to remember that you do not need to consciously feel the gemstones’ energies for them to work and that you may develop more sensitivity to their energies over time and with use.


What is “therapeutic quality”?

Only the finest quality, pure gems yield the therapeutic results we expect from gemstone energy medicine. Most gemstones available on the market are lower-quality stones that have been altered with dyes, radiation, or heat to improve their appearance. In most cases, these treatments render the gemstone nontherapeutic and possibly even harmful when used on the human body for healing. Gemisphere’s mission is to secure and sell only therapeutic-quality gems. You can find more information on therapeutic quality here or by speaking with a Gemstone Advisor.


How do I know which gems to choose?

Some people know immediately which therapeutic necklaces they are drawn to and would like to work with. Perhaps they see the necklaces or their photographs, or they read about the necklaces’ benefits, and they simply know. For others, many choices feel right, and they’re unsure how to choose which ones might be best for them. If you’d like some help deciding which therapeutic necklaces will be most beneficial, read our Tips for Choosing, or call us at 800.727.8877 for a free consultation. 


How do I know which quality, size, and length I should purchase?

There are several factors to consider when choosing the quality, gem size, and length of the gemstone necklace you wish to purchase. All Gemisphere gemstones are therapeutic quality, so you really cannot go wrong, but here are a few things to take into consideration:


The higher a gemstone’s quality, the more therapeutically powerful it is. A necklace’s quality has even more impact on its therapeutic potency than the necklace’s length or gem size. For example, an 8-mm “Exquisite-Plus” necklace will be more therapeutically potent than a 10-mm “Exquisite” necklace of the same gemstone.

Gemstone Size and Length

Quality being equal, larger gems and longer necklaces are more therapeutically potent than smaller, shorter ones. All necklaces 23 inches or shorter contain a 14K gold clasp; longer necklaces have no clasp. 


If your neck is sensitive to weight, consider wearing somewhat smaller gems or shorter necklaces, especially if you want to wear more than one necklace at a time. For example, a necklace of 10-mm gemstones may be too heavy for sensitive necks. Shorter people may also prefer wearing shorter necklaces.


Some people may find it more comfortable to wear a milder-potency necklace, while others enjoy a stronger dose. Again, higher quality and larger gems have a stronger energy than smaller gems in a lower quality category. Children usually require shorter necklaces and smaller gems.


As a gemstone rises in quality, its therapeutic potency often increases far more than its price. Going up even one level of quality can deliver many times more therapeutic power. When in doubt, we suggest choosing the highest quality gemstones within your budget.


Can I wear my other jewelry while working with the gemstones?

There is no hard and fast rule about wearing aesthetic jewelry along with therapeutic gems. However, some people simply prefer not to wear other necklaces along with their therapeutic gems. We suggest trying it both ways for yourself to see which way feels best for you.  A few gems have special requirements regarding metal: Roselle should not be worn touching gold; care should be taken when wearing Clear Topaz and metal; and some people may experience energetic blocks when wearing Sodalight and metal jewelry.


Can I share my gems?

Most gems can be shared with friends and family, as long as you have cleansed them well between users. A handful of therapeutic gemstone necklaces are best worn by only one person or only within one family. Necklaces that should be worn by only one person include Clear Topaz, Quartzite, and True Self. Gems that should be shared only within a family are Rhodonite and Sodalight (as long as the Sodalight was not used by a person suffering from PTSD). Leopardskin Jasper may be shared only after being cleansed for 20 to 30 minutes in sunlight.


Can I wear the gems at night while I sleep?

Yes. Some people find that wearing one necklace at night and another during the day is a great way to alternate the gems they are working with. Others have found that wearing certain gems may disrupt their sleep. If you wish to work continuously with a necklace but don’t wish to wear it at night, you can keep it within three feet of your body to maintain your connection with its energy. This can also a good time to use the Salt Bed method to cleanse your gems. We encourage you to experiment to find what works best for you.


Do I need to cleanse my new gems before working with them?

You are welcome to cleanse your new gemstone necklaces before working with them, but it is not necessary to do so. Before shipping your necklace to you, we give each of its gems a Rallop® Diamond treatment. This clears them of any disharmonious energies and ensures that they are ready for you to use. Of course, once you start using your gems, it’s important to cleanse them regularly.


Can children use therapeutic gems?

Kids love therapeutic gemstones, too! Because children are growing and changing rapidly, they may experience a gem’s healing changes more swiftly than adults. Most gems can be worn by children—and some are especially beneficial for kids—but be sure to check a necklace’s dedicated page for any special guidelines or contraindications. To prevent choking, do not allow babies or children under three years old to wear a necklace, and young children should be closely supervised while wearing therapeutic gemstone necklaces.

Feel free to call our Gemstone Advisors at 800.727.8877 if you want help choosing gems for a child or have questions about customizing a necklace’s length.


Do animals benefit from therapeutic gems?

Like people, our pets face a variety of issues that can be aided by therapeutic gemstones. Nearly all of Gemisphere's gemstone necklaces are suitable for animals. Choose therapeutic gems for your animals the same way you would choose them for yourself. Call our Gemstone Advisors at 800.727.8877 if you need help choosing or have questions about ordering a necklace in a suitable length for your pet.


Are the healing benefits from the gems permanent?

Some of the effects of gemstones can last for quite some time, but because life keeps presenting us with changes and challenges, you may wish to go back to a certain gem for another healing cycle. One of the greatest strengths of therapeutic gems is that, with care, they will last a lifetime and often much longer, making them a truly worthwhile investment in your health.


Do you make custom combination necklaces?

Our gemstone combination necklaces are designed with much thought and internal trials to ensure optimal effectiveness. Many considerations go into creating our gemstone combinations, including the effects of numbers and gem sequencing, the interactions of specific gems, and concepts from multiple healing modalities. Because of the complexity involved in designing therapeutic gemstone combinations, we do not create or recommend custom combinations.


Why is a particular necklace out of stock? When will it be available again?

As you’ve probably gathered by now, ensuring the quality of our gemstones is our highest priority. Unless a gemstone is of exceptional quality, we simply will not offer it to our customers. Anything less wouldn’t be consistent with our mission to provide only the finest-quality gemstone energy medicine tools. If we cannot find a particular gemstone that meets our standards of quality, we always wait until that quality becomes available before obtaining it for our customers. In the meantime, don’t be discouraged! Our search for therapeutic quality gemstones is ongoing and, in most cases, the wait is short-lived.

When an item is out of stock, call us at 800.727.8877 to double-check on availability or ask to be placed on our back-order request list to be notified when it is back in stock. Because we cannot guarantee when it will be available again, we wait until new gems arrive to enter these orders into our system.  

It’s possible that our website is not yet displaying an item that we have recently received into stock. Although we update it regularly, our website will show a newly received shipment only after all the gemstones have been carefully inspected and graded for quality.


If my gemstones have been exposed to X-rays or other EMF, how can I clear the gems of these frequencies?

If your gemstones have absorbed X-rays or other EMF (electromagnetic frequencies), it is important to clear them of these frequencies before you wear or use the gemstones again. Otherwise, they will gradually release this potentially harmful radiation back into your aura, or energetic field.

To safely discharge the frequencies and clear the gemstones, place the gems outdoors, directly on the ground, for four to five days. Placing them on a patch of grass in a protected area is a good choice. To protect the thread and certain gemstones that should avoid moisture, you can place a piece of cotton cloth or gauze between the ground and the gems. By leaving the gemstones in contact with the Earth, they will release the radiation and be restored to their natural state.

Certain gems can also be cleared of EMF by cleansing them with a clay pack. However, always check the “How to Use” tab of the necklace’s dedicated page to determine whether it can tolerate a clay pack, which may dull the polish of certain gems.

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