Ordering and Shipping
Ordering from Gemisphere is easy!
Receive a free consultation from one of our trained Gemstone Advisors and place your order by phone, Monday - Friday | 9 am - 5:30 pm Pacific Time.
Place your order 24/7:
Our Shipping Rates
|U.S. Standard Shipping
(2-6 days transit)
$4.95FREE for orders $500+
Please note: The transit times listed above are based on normal delivery times for a given carrier. Gemisphere is not responsible for carrier delays that result from weather or other unforeseen events that may affect the carrier’s schedule.
Processing and Shipping Times
Most orders will be processed and shipped within two to four business days, regardless of shipping method, as we follow heightened Covid-19 safety procedures.
Please contact us if you have not received your international order after 10 days from the date it was shipped. Please note that delivery times for international orders depend in part on how long the package takes to pass through local customs.
Customs and Other Fees
We are required to include a declaration of each package’s purchase value on the outside shipping label of international orders. Before placing your order with us, please refer to your country’s laws, codes, and processes regarding the importation of foreign goods for personal use, and whether taxes, duties, or other fees apply. If taxes, duties, or other fees on foreign goods received in your country apply, payment of those fees is the customer’s sole responsibility.
Tracking FedEx International Orders
Please note that we can track FedEx International orders only to the point where the package has reached your country’s customs.
Questions About Your Order?
Email us any time, or call us 800.727.8877, Monday – Friday, 9 am – 5:30 pm Pacific Time, and we will happily help you with your order.